Question 1

What is your turnaround time?

Accepted Answer

We prioritize speed. All orders placed before 2:00 PM EST (Monday-Friday) are processed and shipped the same day. Orders placed after the cutoff or on weekends will ship the next business day.

Question 2

Do you offer free shipping?

Accepted Answer

Yes! We offer free standard shipping on all domestic orders over $200.

Question 3

How is my order packaged?

Accepted Answer

Discretion and stability are our priorities. All items are shipped in plain, unmarked packaging to ensure privacy. Heat-sensitive compounds are packed with thermal insulation.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major Credit Cards (Visa, Mastercard, Amex) and select Cryptocurrencies (BTC, ETH, USDC) for instant processing.

Question 5

Do I receive a tracking number?

Accepted Answer

Absolutely. As soon as your shipping label is generated, you will receive an automated email with your direct tracking link.

Question 6

Are your products for human consumption?

Accepted Answer

NO. All products sold by Universal Peptide are strictly for LABORATORY AND RESEARCH USE ONLY. They are not intended for human or animal use, injection, or consumption in any form. We reserve the right to deny sales to anyone we suspect of misusing our products.

Question 7

Do you provide COAs (Certificates of Analysis)?

Accepted Answer

Transparency is key. Third-party HPLC and Mass Spectrometry testing results are available for our batches to verify purity and identity. Please contact us at contact@universalpeptide.com to request the latest technical data for your specific batch.

Frequently Asked Questions